Exchange Policy

  • Exchanges can be requested within 5 days of product delivery.
  • The product must be unused, undamaged, and in original packaging (with all labels and stickers).

  • Exchanges are only accepted for the original order once.

  • The exchange shipping process begins after we receive and inspect the returned product.

  • Your new product will be shipped within 2 working days after approval.

  • A reverse pickup fee of ₹120 will apply (this covers part of the logistics expense).

  • If you exchange for a lower value product, the difference will be given as store credit.

  • Exchanges are not accepted if the product is found used, scratched, dented, or physically damaged after delivery.

  • For smooth processing, please share unboxing photos/videos if you received a damaged product.

  • The exchange policy does not cover accidental or customer-caused damage.

Contact Us for Exchange

WhatsApp: (+91) 9594349244

Email: info@avishkarkitchenware.com