Returns & Refunds

We ensure every product is carefully inspected before dispatch. However, in rare cases, if the product you receive is defective, damaged, or incorrect, please follow the steps below.

Return Eligibility

• Returns are accepted only if the product is proved damaged or defective from our end.

• Returns will not be accepted for reasons such as dislike of product, change of mind, or accidental damage by customers.

• The product must be unused and returned with all original packaging, labels, and accessories.

Mandatory Unboxing Video

• An unboxing video is mandatory for all claims regarding:

  • Missing items

  • Defective or damaged products

  • Wrong product received

• Claims without an unboxing video will not be considered under any circumstances.

• The unboxing video must show the complete package opening clearly from start to end.

Reporting Time

• Customers must report the issue within 48 hours of delivery.

• The unboxing video and claim should be sent to our support team as soon as possible after receiving the product.

• Claims beyond the 48-hour window will not be accepted.

Resolution Options

• No refunds are provided under any condition.

• Customers will be offered one of the following solutions:

  • A replacement of the same product.

  • Store credit for the same amount, redeemable on future purchases.

Contact for Returns

If your product qualifies under the terms above, please contact us:

• WhatsApp: (+91) 9594349244
• Email: info@avishkarkitchenware.com

All return requests are subject to quality checks and verification. Avishkar Kitchenware reserves the right to decline claims that do not meet the above criteria.